etaion
2nd Level Troll
Posts: 63
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Post by etaion on May 30, 2022 15:23:44 GMT -5
First, I apologize - When I made my pledge for Zimrala cause I used my junk mail email account that I don't check often.
Now I see I received an email a while back about a survey. I checked the kickstarter site, and it's asking about a bunch of stuff I wasn't tracking at all.
Never done anything with Kickstarter before, so trying to figure it out.
I thought it was a one-time donation to a cause, but is it more like Patreon (but not automatic payments) and I need to pay more than once?
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Post by ProfGremlin on May 30, 2022 17:21:11 GMT -5
Kickstarter offers interested parties the opportunity to invest at a specific level in a project with the idea being they receive some version of that project when it comes to fruition. It's a single time investment in that project. Now, many RPG centered projects offer add-ons, for additional money, to the specific tier supported. The T&T projects that I've supported have, after the Kickstarter closed, sent out a survey asking which add-ons you had expected when I made my pledge (sometimes they've offered the option to increase your pledge after the fact if you've changed your mind and wanted to add some other items). This way they can correlate your pledge with the items and know how many to make.
Sounds to me that it's that kind of survey you've received.
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viva
3rd Level Troll
Posts: 108
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Post by viva on May 31, 2022 9:02:40 GMT -5
First, I apologize - When I made my pledge for Zimrala cause I used my junk mail email account that I don't check often. Now I see I received an email a while back about a survey. I checked the kickstarter site, and it's asking about a bunch of stuff I wasn't tracking at all. Never done anything with Kickstarter before, so trying to figure it out. I thought it was a one-time donation to a cause, but is it more like Patreon (but not automatic payments) and I need to pay more than once? You definitely wouldn't pay more than once. You commit through the pledge and then the survey sorts out the details of exactly what you ordered. And it allows you to order additional stuff you never accounted for in your pledge (totally optional). Another possibility for confusion could be the survey details were wrong. Mine was definitely way off and didn't match my actual pledge at all. So I added comments to the survey listing out exactly what I did actually pledge/order and I also sent a Kickstarter message to Steve pointing out the survey defaulted to stuff not matching my pledge. Hopefully they can keep track of it.
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